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Home > Help

Your Account and Shopping Basket

You do not need to login to your account with us to browse through our shop and add products to your shopping cart. But you will need to login before you checkout. You also need to login to 'edit' or 'add to' your account information.

If you do not have an account with us, you can register with us in the Login page. The process will take a few moments and will save you time on repeat visits to www.re-adjust.co.uk



Can I have more than one billing address?

No. You cannot have more than one billing address.

How do I make changes to my billing address?

You will need to phone our Sales Department. Be sure to have the answer to your secret question to hand.

What is a default shipping address?

Your shipping address will be the same as your billing address unless you enter different details.

Can I have more than one shipping address?

Yes. You can have more than one shipping address; you will need to add extra shipping addresses into your Account Info when you first login. When you place your order you will be then be given the option of choosing the correct shipping address.

How do I make changes to my shipping address?

You can make changes to your shipping addresses in the Account Info section, once you login.

How do I cancel an order?

To cancel an order, you must contact our Sales Department either by email sales@re-adjust.co.uk or telephone iansyst on 01223 436670 quoting your Sales Order number and stating that the order was placed on www.re-adjust.co.uk and they will give you further information.

I already have an account with you. Do I need to register myself again on your webshop?

No. If you already have an account with us and we have your email address, please contact our Sales Department so they can activate the account for use with the www.re-adjust.co.uk website.

Can I place an order without registering my account?

Before you place an order, you must register with us. The process will only take a few moments of your time and it will save time on repeat visits to make further purchases from www.re-adjust.co.uk

How can I be invoiced for my purchases?

If you are a company who wishes to be invoiced, please fax your official purchase order to 01223 426644 or email it to sales@re-adjust.co.uk. If you are a new customer we will need to run a standard credit check before processing your order; this does not usually take longer than one working day.

How can I place an order without using my credit card?

You can order by phone from the Sales Department (Freephone 0800 018 0045) and then pay by cheque. Please ask our staff to confirm the full price, including delivery, when placing your order. If you normally fax official orders to us, you can continue to do so using fax number: 01223 426644).